Aircall is an integrated, intelligent business phone and communications platform that is easy to use, reliable, and seamlessly connected with tools like Salesforce.
WHY WE PARTNER
WITH AIRCALL
Nexavenu, a Silver Partner, collaborates with Aircall to unlock deeper customer insights, enable seamless voice-driven workflows, and deliver a unified cross-system experience, boosting productivity, enhancing product value, and helping shared customers scale with reliable, integrated communications.
KEY FEATURES & DIFFERENTIATORS
Connected:
One-click integrations that fit your workflow using CTI, open APIs, and webhooks to connect Aircall seamlessly with all your essential tools.
Efficient:
Automatically log call details including recordings, comments, and tags so your team stays focused and nothing falls through the cracks.
Flexible:
Access from anywhere. Add numbers or users, and update routing rules at any time
all without disruption.
Cloud infrastructure:
99.99%+ uptime; no maintenance required.
Inbound & Outbound Features:
Call routing, IVR, click-to-dial, call queuing, skill-based routing, ring groups, Power Dialer, and more, everything teams need to handle calls efficiently.
Carrier Management:
Multiple leading voice carriers with dynamic switching to prevent disruptions, supported by seven globally distributed data centers for maximum reliability.
Security & Compliance:
Customer data is encrypted and securely stored in AWS data centers. Aircall aligns with leading security frameworks and meets GDPR and HIPAA compliance requirements.
Aircall AI:
AI-powered add-ons provide automatic call summaries, highlight key topics, and track agent-to-customer talk ratios, accessible directly within the Conversation Centre.
AIRCALL BENEFITS
Seamless integration with popular CRMs such as Salesforce
Shared customers get richer context and faster workflows
Strong co-marketing and ecosystem visibility
Reliable APIs and technical support
Access to Aircall’s global customer base
