"Hoses 24, a 24/7 hydraulic and pneumatic service provider in Queensland Australia, transformed its operations with Salesforce Field Service, implemented by Nexavenu. Previously relying on a disconnected offline system, Hoses 24 needed a flexible, all-in-one solution to manage customers, jobs, and reporting efficiently. Through a two-phase implementation, they streamlined processes, reduced manual work, integrated NetSuite, and enabled real-time data access. This shift significantly improved the customer experience, operational efficiency, and scalability. With nearly a year on Salesforce, Hoses 24 continues to leverage data and automation for growth, thanks to Nexavenu’s expert guidance." - Jake Gaiger - Financial Controller